WEBINAR SERIES - Cost of Trading Crisis

The best way to deal with uncertainty is to plan ahead and make contingencies. Follow our PLAN, DO, REVIEW guide to take control of your immediate business risks and make better decisions as a result. 

In the webinar recording below, Nicki Clark OBE, Chief Executive of UMi, will show you how to: 

• • Identify key business risks and navigate unprecedented trading conditions
  • Get advice, hints and tips on the practical actions you can take to respond
  • Develop a personalised action plan to improve your business performance and resilience

   

While there isn’t much any of us can do about increasing prices, there are things you can do to reduce your trading and energy costs to support your business goals. 

Andrew Moon, Head of Business Development at Swoop Funding, will talk you through:

• • 8 steps to tackling common business trading costs
  • Swoop's business energy savings service
  • How funding can spell long term savings for investment in energy reducing tech and solutions
  • Why switching to solar may be a more practical alternative than you might have previously thought
    
    

A key challenge for businesses is customer acquisition with many citing customer indecision as the main cause of lost sales.

Guy Lloyd, Director of the Institute of Sales Professionals, will show you the best ways to:

• • Enhance your lead qualification
  • Improve your essential selling skills
  • Create fewer barriers for new and existing customers
  • Maximise the value and frequency of repeat business
  • Reduce the overall cost of customer acquisition

When your business is entering choppy waters, the sooner you can get a steady hand at the helm, the better.

Charles Brook, Director of Xeinadin Group, will help you look closely at your business finances so you can:

• Unlock cash from your sales ledger
• Improve your cashflow and give you funds for growth
• Reduce your liabilities by negotiating with creditors
• Use an assets cash value to unlock finance
• Understand what to do if you need to enter a turnaround and recovery process

When considering retention strategies for your staff, you'll need to start with your figures and apply some scenarios to ensure you don't overstretch your finances.

Jonathan Austin, Founder and Chief Executive of Best Companies, will show you the best tips and techniques to successfully retain staff through employee engagement, without costing the earth through:

• Incentives such as salary sacrifice and interest free staff loans
• Enhanced terms and notice periods
• The right kind of bonus schemes
• Fostering the right kind of company culture
• Employee assistance programmes
• Open and honest communication

Whether with suppliers, staff or customers, by developing an understanding of the tools and techniques involved in negotiating effectively, you can greatly improve the performance of you and your business.

Stuart Lotherington, Managing Director of SBR Consulting, on behalf of the Institute of Sales Professionals, will show you show you how to:

• Prepare pre-negotiation to increase your chances of success
• Get your best possible outcome in tough situations
• Overcome common obstacles and barriers
• Negotiate even in situations of unequal power
• Avoid the things you should never say during a negotiation
• Build trust and collaboration into the deal
• Use valuable insights on improve your own behavior