Business Support
Whether online or face-to-face, we work out what a business needs to give them the advice, connections and support to make it happen.
Our coaching, mentoring and multi-channel business support service allows us to speak directly to businesses, giving them the information and expertise they need, when they need it.
Industry leading events and live experiences help us establish deeper collaboration, connections and opportunities within your network of businesses.
Special campaigns and programmes focused on key business topics, industries or regions help us to engage with your business community about the issues that really matter to them.
What we offer
By giving businesses the right advice, connections and support, together we can make it easier for them to become more resilient, innovative and productive, helping them do more and go further.
Multi-Channel Helplines
Our helplines play a key role in connecting businesses to answers. Whether routine business-related questions requiring simple diagnosis, sign posting to support from partners or more complex enquiries requiring in-house specialist advice, our teams can be scaled to suit the needs of your businesses.
Through our highly personalised support, businesses can get the information they need to make better decisions, more quickly.
Delivered by a scalable team of trained advisers and supported by a comprehensive network of business support providers, we can connect the business you work with to the advice and information that will make a real impact.
Coaching & Mentoring
By providing support and training through a mixture of expert and peer lead activities, we equip businesses with experienced mentors and coaches to prepare them for the challenges ahead.
Our teams undertake preparatory actions to understand the basics of the business before holding more in-depth diagnostic and action planning sessions around particular topics.
Our approach to one-to-one support is tailored to each individual, using structured, but open and conversational discussions to explore the business and key individuals within it, their challenges and opportunities, mapping out the recommended actions to enable them to reach their full potential.
Live Events & Webinars
With over 20 years’ experience organising industry leading events and live experiences, we’ll help you establish deeper collaboration and connections within your network of businesses.
From conferences and exhibitions to webinars and workshops, we’ll create amazing business events focussed on you and your objectives.
Whether that’s to promote a new or existing service or programme, encourage engagement between partners and clients, or even to bring stakeholders together for a big celebration, we can create an environment, which maximises the awareness, engagement and learning of your audience.
Trade Missions
We have over 12 years of experience delivering more 80 trade missions, to 30 countries, across 5 continents. Our missions reduce the risk and cost for businesses who want to take the first steps into new markets or expand their existing operations overseas.
From small groups consisting of several companies at different levels of exporting, to large ministerial delegations we arrange visits with our team who are there to support businesses throughout the trip.
Prior to visits, significant research takes place for each business to find potential buyers, agents, distributors, associations and partners, providing delegates with the best opportunity to gather important information, showcase their company and make valuable overseas contacts.
Click here to find out more.
Campaigns, Indexes & Awards
We offer a unique opportunity to engage, showcase and celebrate businesses and sectors through sustained long-term campaigns that combine multimedia content creation, with thought events such as roundtables, podcasts and workshops, and direct marketing activity to raise awareness and instigate change.
Our campaigns culminate in the delivery of visually stunning digital reports featuring the very best of the campaign content alongside carefully curated articles and features in a diverse and informative publication.
The report can be delivered online or at a physical event like an awards ceremony, bringing together key stakeholders including partners, experts, ambassadors, judges, sponsors and colleagues. Helping to galvanise improvements and change or celebrate the success of leading businesses.
Supply Chain Development
Through one-to-one support, expert led workshops, meet-the-buyer events, and both inward and outward trade missions, we can create a comprehensive and rewarding programme to maximise the value and opportunity to businesses.
Our supply chain development activity has helped businesses embed sustainable procurement principles, generate more than £350m contact wins and explore opportunities in more than 40 new markets across 5 continents.
If the network of buyer and supplier businesses you work with needs help with developing more sustainable procurement, to win tenders and contracts, or to diversify their supply chain we can connect them to experts and contacts to make a real impact.
Click here to view the Supply Chain Development brochure.
Customised Programmes
Our experience of running several high-performing fully funded business support programmes for local public and private sector partnerships has resulted in businesses of all shapes and sizes being provided with end-to-end support including one-to-one advice and a range of expert-led events, actionable resources, alongside financial and business diagnostic tools.
Whether your support programme is focused on a local set of businesses or is targeted at a specific sector, we can add huge value.
If the businesses you work with need support to find funding, secure and retain talent, break into new markets, or simply save time and money, we are on-hand to connect them to the things that will make a real difference.
Our last 3 years in numbers
- 148,261 Business Supported
- 540 Live Events & Webinars
- 35,077 Delegate Registrations
- 28 Campaigns, Indexes & Awards
- £4,389,315 Facilitated Contract Wins
- 228,541 Referrals to Partners
Partners work with us because of our
Innovative & bespoke programme design
we can implement the whole programme life cycle, from design to delivery covering all processes in-between
Multi-channel approach
we deliver services across multiple channels and formats to ensure we engage with businesses wherever they may be
Streamlined Process
our tried and tested modular setup allows for seamless customer journeys
Robust governance & compliance
operating in line with FCA, ISO 9001:2015, and Cyber Essentials Plus with tried and tested processes
Industry leading deployment
using world class technology solutions delivered with agility and entrepreneurial flair
Meaningful and impactful interactions
our programmes focus on practical, actionable advice and support with the tools to back it up
Transparent reporting & management
interactive dashboards and a dedicated account manager gives you full visibility of a fund’s performance
Marketing and business engagement
we can build awareness and drive adoption of eligible businesses
B Corporation Certification
we meet rigorous and externally verified social and environmental standards, public transparency, and legal accountability to balance profits with purpose