Skip to the content

Hettie's Tearoom brews up success with funding from UMi Debt Finance Scotland

After opening Hettie's Tearoom nine years ago, owner Clare Pinchbeck has seen her business go from strength to strength and with the help of UMi Debt Finance Scotland, she is ready to take her 'happiest tearoom in the world' and expand it into an e-commerce empire

Since Claire opened Hettie's Tearoom in Pitlochry, the business has expanded to include a bakery come takeaway in Dunkeld and an online tea shop, which sells 32 exclusive, house blended teas and micro-roasted coffee. 

Hettie's Tearoom has managed to grow turnover each year since it opened and shows no signs of slowing down. Claire and her team have a genuine strive for growth and strong brand values which they hope can lead to further development of their online business, tearoom and takeaway. 

After raising funds to buy the Dunkeld bakery, Claire was struggling to find the mainstream funding she required to support the further growth of her online store. 

Whilst attending a GrowBiz event, Claire met Tom Brock, fund director at UMi Debt Finance Scotland, and gave him a summary of her business and current situation. She was delighted to find out that it was exactly the growth activity that UMi and the Scottish Government were looking to support. 

Claire commented: “Tom got behind our business so quickly and even encouraged us to go for more funding, which helped me to realise all the growth plans I have.

“Before hearing about the fund, I was going to put my growth plans on hold for two years and grow the business organically. But now I don’t have to wait and can get to the next stage sooner. I thoroughly enjoyed working with the UMi Debt Finance Scotland team because they got behind my business and pushed me to realise my plans which gave me a lot of confidence. If you want to grow your business, I would recommend you talk to the guys.”

Tom Brock, Fund Director of UMi Debt Finance Scotland, added: “Hettie’s Tearoom is a great business with a real potential to grow and export all over the world. Their commitment to growth and excellent customer service in a landmark destination like Pitlochry made them a perfect candidate for our loan fund. It also matches our aspirations to fund SMEs across Scotland, even the most rural areas.”

UMi Debt Finance Scotland manages a £12 million loan fund under the Scottish Growth Scheme, part funded by the European Regional Development Fund (ERDF). The loans range from £25,000 to £100,000 and can be used for a wide range of purposes including capital investment, exports, innovation and product development.

With this loan fund, UMi Debt Finance Scotland is supporting SMEs across all sectors with growth projects and expansion plans. The team has a background in funding and helping SMEs as well as extensive networks across the Scottish business community.