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Terms Of Use


By entering this software platform, you are deemed to have accepted the terms and conditions set out below. If you find these terms unacceptable, we advise that you do not continue onto the website.

  1. The content of this website is the sole property of UMi Holdings Limited (trading as ‘‘UMi’). All intellectual property rights (including without limitation any copyright and design right) existing in this site and any products displayed on it belong to UMi except where indicated to the contrary.
    You may download pages of this website to your local storage and you may print off extracts of this site and share both within your organisation strictly on the basis that you do not do so for profit and on the condition that UMI′s copyright notice is preserved at all times.
  2. Otherwise, reproduction of part or all of the contents of this website in any form is prohibited unless for personal use. None of the content of this website may be copied or otherwise incorporated into or stored on any other website, electronic retrieval system, publication, platform or other work in any form whatsoever. You may not frame any part of this website.
  3. WE ARE UMi is a trademark owned by UMi Commercial Limited and used in this site under licence from that company. Any other trademarks, whether registered or otherwise, remain the property of the appropriate trademark owner.
  4. Whilst UMi has taken every care to ensure that the information on this website is accurate and up to date, no warranties express or implied are given as to the accuracy of the information contained on the website. No action should be taken or omitted in reliance of any information or advice placed on the website. All orders received are accepted strictly on the basis of our terms and conditions of business.
  5. UMi shall not be liable for any loss or damage arising out of the use of any of the information on this website. Whilst every effort has been made to ensure that this website is virus free, we recommend that you take precautions against infection. UMi cannot accept any liability for damage sustained as a result of the transmission of viruses, worms, trojans or any other malicious content.
  6. Unless otherwise specified, the materials on this website are directed at and are intended solely for use by those accessing the website from the United Kingdom mainland & Northern Ireland. UMi makes no representation or warranty that any product, service or information referred to or contained in this website are appropriate for use in other locations or jurisdictions. Those who choose to access this site from other locations or jurisdictions are responsible for compliance with any applicable local laws.
  7. These exclusions of liability shall not apply in respect of death or personal injury caused by the negligence of UMi or any of its employees or officers. These Terms of Use shall be interpreted in accordance with and governed by English law. If any provision of these Terms of Use shall be deemed unenforceable or invalid then that provision shall be deemed severable from the remaining terms and those remaining terms shall be valid and enforceable to the fullest extent permitted by English law. For the avoidance of doubt, nothing in these terms shall confer on any third party any benefit or the right to enforce any term or terms. Unless a contrary intention is explicitly expressed, nothing within this website shall be deemed to create a binding contract between UMI and any users of the website.
  8. Any information acquired by UMI through your use of this Website will be processed in accordance with the GDPR 2018 and any associated Statutory Instruments, Codes of Practice and subsequent Acts of Parliament. You should be aware that because of the global nature of the internet, your personal data is likely to be temporarily stored in jurisdictions beyond the EEA whilst in transmission. For further details please see our Privacy Policy.
  9. “UMI” is a trading name of UMi Commercial Limited, CRN: 07227157. Documents may be served on UMI at its registered office, which is situated at: Spectrum 6, Spectrum Business Park, Seaham, County Durham, SR7 7TT. VAT registration number 108 2373 34.
  10. Any links to external sites are provided for your convenience only. UMI does not approve of, endorse or otherwise recommend the content of any third-party site and can accept no liability for the availability, suitability or content of such website(s) to which you will be moving



These terms and conditions (“Terms”) govern your registration for and use of the UMi online website (the “Site”) and your relationship with UMi Commercial Limited (registered in England and Wales with company number 07227157) trading as UMi (the “Company”, “we” or “us”).  Please read them carefully as they affect your rights and liabilities under English law.  If you do not agree to any aspect of these Terms, please do not register for or use the Site.  If you have any questions on the Terms, please contact us by e-mail at:  Our privacy policy contains further information which you may find of use.

  • The definitions and rules of interpretation in this clause apply in this Agreement.

Authorised (Named) Users means those employees, agents, independent contractors and/or customers that hold an UMi log in account.

Back-Up Policy means UMi’s policy for backing up Customer Data, which is part of the UMi Policies.

Business Day means a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.

Conditions means the terms and conditions as set out below.

Confidential Information means information that is proprietary or confidential and is either clearly labelled as such or identified as Confidential Information.

Control shall be as defined in section 1124 of the Corporation Tax Act 2010, and controlscontrolled and the expression change of control shall be construed accordingly.

Customer means the Customer whose details appear in the log-in account.

Customer Data means the data inputted or provided by the Customer, Authorised Users or UMi on the Customer's behalf for the purpose of using the UMi Products or facilitating the Customer's use of the UMi Platform.

Data Protection Legislation means all applicable data protection, privacy and electronic marketing legislation in force from time to time, including (but not limited to) the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003, the General Data Protection Regulation (EU) 2016/679, as extended to the UK in May 2018 (GDPR), and any codes of practice relating to the same.

Documentation means any user instructions which UMi makes available to the Customer in connection with the UMi Platform or Products.

ICO means the Information Commissioner's Office.

Live Event means an online webinar, webcast, job fair, virtual event, seminar, conference or meeting that is intended to be broadcast live. (Following the live broadcast, Live Events may also be stored for later viewing).

Personal Data means any data which relate to an individual who can be identified (a) from those data; or (b) from those data and other information which is in the possession of, or is likely to come into the possession of, the holder of the information.

Customer Data that constitutes personal data (as defined in Article 4 of Regulation (EU) 2016/679, GDPR).

Relevant Route means contacting UMi by e-mail at:

Registration means when you provide contact details for use by UMi.

Support Service Core Hours means core working hours of 9am to 5pm UK Greenwich Mean Time (GMT).

Software Apps means any applications provided by UMi as part of the UMi Platform.

Software platform and Site means, this site.

Target Availability UMi will provide System Availability measured over prior 3 month period, excluding any System Maintenance or Force Majeure Events, subject to clause 12.

Virus means anything or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, Trojan horses, viruses and other similar things or devices.

  1. Use of the Site

The Site is provided to you for your use subject to these Terms.  By using the Site you agree to be bound by these Terms.

  1. Amendments

We may update these Terms from time to time for legal or regulatory reasons or to allow the proper operation of the Site.  Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Site.  The changes will apply to the use of the Site after we have given notice.  If you do not wish to accept the new Terms you should not continue to use the Site.  If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms.

  1. Registration

4.1 Each registration is for a single user profile only.

4.2 You must ensure that the details you provide to us on registration or at any time are correct and complete.

4.3 You must inform us immediately of any changes to the information you have provided to us by updating your personal details.  This enables us to communicate with you effectively.

  1. Access to the Site

The level of content you see on the Site is dependent on what type of user you are.  There are two types of user, as follows:

5.1 An ‘Anonymous User’ is a user of the Site who does not register through the site’s registration form. Anonymous Users have access to part of the Site content but some content pages will not be until registration.

5.2 A ‘Registered User’ is a user who registers on the Site through the site’s registration form, providing the requested information.  Registered Users have the option to receive a regular e-mail bulletin, and have access to further Site content.

  1. Intellectual property

The content of the Site is protected by copyright, trademarks, database rights and other intellectual property rights.  You may retrieve and display the content of the Site on a computer screen, store such content in electronic form (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.  You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without prior written permission from the Company.

  1. Your expected fair use of the Site

7.1 You may not use the Site for any of the following purposes:

7.1.1 disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;

7.1.2 transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;

7.1.3 interfering with any other person’s use or enjoyment of the Site; or

7.1.4 making, transmitting or storing electronic copies of materials protected by copyright without the permission of UMi.

7.2 You will be responsible for our losses and damages resulting from your breach of this clause.

  1. Editing material

UMi allows you to submit material for inclusion on the Site. Whilst UMi does not control the submission of material, we do reserve the right to delete, move and edit any material submitted. Publication will be at our discretion.

  1. Restricted material

9.1 You are solely responsible for the material you submit to UMi and by submitting any material you agree to follow these rules. You may not submit any material which:

9.1.1 advertises or promotes any goods or services;

9.1.2 reveals any confidential or sensitive information;

9.1.3 contains or links to any unlawful, threatening, abusive, defamatory or indecent material or material which is deliberately intended to upset other users;

9.1.4 contains any material which you do not have permission to use (including material which may be protected by copyright, trademarks, database rights or any other form of intellectual property right);

9.1.5 contains viruses or any other components with harmful or contaminating effects on the Site or any equipment connected to it; or

9.1.6 impersonates any living person.

  1. Licence to use material

By submitting material to the Site you are granting the Company a perpetual royalty-free non-exclusive licence to reproduce, modify, translate, make available, distribute and allow others to use any material you submit in whole or in part or in any form.  We will try to credit authors of the material where possible, but cannot guarantee to do so.

  1. Disclaimer

The Site contains material submitted by others over which UMi has no control.  We will ask all users to follow these Terms but cannot guarantee the accuracy, integrity or quality of other material.  We do not endorse any of the material published by any others on the Site.

  1. Availability of the Site

12.1 Although we aim to offer you the best service possible, we make no promise that the services available on or via the Site will meet your requirements.  We cannot guarantee that such services will be fault-free.  If a fault occurs with the Site you should report it by e-mail at: and we will attempt to correct the fault as soon as we reasonably can.

12.2 Your access to the Site may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.

  1. UMi’s right to suspend or cancel your registration

13.1 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms.

13.2 You can cancel your registration at any time by informing us in writing either by e-mail to or by post to ‘UMI, Spectrum 6, Spectrum Business Park, Seaham, County Durham SR7 7TT’. If you do so, you must stop using the Site immediately.

13.3 The suspension or cancellation of your registration and your right to use the Site shall not affect either party’s statutory rights or liabilities.

  1. Liability

14.1 The Site provides content from other internet sites or resources and whilst UMi tries to ensure that material included on the Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content.  If UMi is informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.

14.2 If we are in breach of these Terms, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Site.  Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

14.3 This clause 13 shall not limit or affect our liability resulting from any products sold through the Site being found to be unsafe or if something we do negligently causes death or personal injury.

15.Third party websites

As a convenience to customers, the Site includes links to other websites or material which are beyond its control. UMi is not responsible for content on any site outside the Site.

  1. Advertising and sponsorship

16.1 UMi will not allow advertising to this web platform that is not relevant to the services provided by UMi.

16.2 Part of the Site may contain advertising and sponsorship.  Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant laws and codes.  We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.

  1. Applicable law

These Terms will be subject to the laws of England and Wales.  We will try to solve any disagreements quickly and efficiently.  If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.

  1. International use

We make no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Site from territories where its contents are illegal or unlawful is prohibited.  If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

  1. Miscellaneous

19.1 You may not transfer any of your rights under these Terms to any other person.  We may transfer our rights under these Terms to another business where we reasonably believe your rights will not be affected.

19.2 If you breach these Terms and UMi chooses to ignore this, UMi will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms.

19.3 UMi shall not be responsible for any breach of these Terms caused by circumstances beyond its reasonable control.

19.4 The Site is owned and operated by UMi Commercial Limited (trading as ‘UMi’) of Spectrum 6, Spectrum Business Park, Seaham, County Durham, SR7 7TT ; E-mail: