Royal Mail Delivery Truck at a Depot

With increasing numbers of people self-isolating or working from home, and the resulting rapid switch to online shopping and sending parcels from home, Royal Mail has produced three top tips on how to make the delivery and sending of parcels easier.

First, download the Royal Mail app from the App store or Google Play store. This lets you send parcels, track parcels, check where to drop off parcels or book a redelivery and everything else you need to manage your parcels and letters, all from your phone.

Secondly, register on the Royal Mail website if you’re a regular sender to access more features and automatically link to marketplaces like eBay to help you quickly move more of your business online.

Lastly, if you ship parcels on the Royal Mail App or website and print a label at home, you can drop them off in Royal Mail parcel postboxes 24/7. If you don’t have a printer you can ship on the app and bring the parcel and phone to any Royal Mail customer service point and the label will be quickly printed for you.

Shane O’Riordain, Royal Mail Managing Director of Regulation and Corporate Affairs, said: “As one of the UK’s essential services, Royal Mail remains open for business while the nation remains in lockdown. We know that the Universal Postal Service provides a lifeline to businesses and communities everywhere.

“The delivery of parcels and letters has become even more crucial as a way of keeping the country together, businesses operating, and helping many people who may not have the option to leave their homes.

“The mail is still scheduled to be collected and delivered as normal. Public health authorities have advised people receiving parcels are not at risk of contracting coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from public health authorities for people to wash their hands more often than usual using soap and hot water.”








Susie Haywood
Article by Susie Haywood
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