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The Co-operative Bank is offering a free webinar featuring practical help and support to aid small businesses who want to grow their business to include an online channel, introduce new, contactless ways to take payments and to promote their business through digital marketing.

The online session will be hosted on Tuesday 30 June 2020 from 11:00am until 11:40am and includes sector experts from the Federation of Small Businesses, leading payments solutions provider Fiserv (previously known as First Data) and in partnership with Greater Manchester Chamber of Commerce.

Businesses will hear practical advice and guidance on:

  • How to take a business online – what to consider and the technology available
  • How to take payments safely and hygienically using the latest card payment solutions.
  • Promoting a business online – tips and support on best practices for online marketing
  • Getting ready for the new normal – including increased contactless payments and preference for online shopping

The session will finish with a Q&A opportunity with the panel of experts and for those that cannot make the session it will be recorded and available via our website afterwards.

Sarah Barker Relationship Banking Director at The Co-operative Bank said:

"Many SMEs have already shown impressive flexibility and versatility during the coronavirus pandemic, keeping their businesses trading and providing products and services to their customers whilst supporting their local communities. However, we know that some businesses want to do more to adapt to aid their recovery and we want to support that evolution as much as we can and help build their confidence. We are delighted to be able to offer this webinar in partnership with Fiserv and the Greater Manchester Chamber of Commerce which will provide expert support on how businesses can make changes and look to the future by embracing digital technologies to help grow their business. This will help them continue to adapt to the change in customer behaviours due to the pandemic and how customers interact with businesses.”

Subrahmaniam Krishnan-Harihara, Head of Research at the Greater Manchester Chamber of Commerce said,

“The COVID-19 pandemic has undoubtedly affected the business landscape and forced many SMEs to rethink how they operate and serve their customers. While lots of SMEs have indeed adopted innovative working practices during the crisis, bricks and mortar only organisations in the retail sector have been adversely impacted. At the same time internet sales have gone up. In May this year, the UK spent £800 million more on internet shopping compared to a year ago. Businesses that have an online presence and can offer digital payments will have a competitive advantage for resuming normal trading while also complying with COVID-19 related safety requirements.

“As more small businesses adopt new technologies, they will need advice and support from reliable and trusted partners. We believe The Co-operative Bank is uniquely positioned to help Greater Manchester's businesses in this journey and we are pleased to jointly offer this webinar.”



Kate Buckle
Article by Kate Buckle
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