Successful reopening for Camera Obscura & World of Illusions
Camera Obscura & World of Illusions was the first indoor visitor attraction in Edinburgh to successfully reopen on Wednesday 15 July.
Visitors have been thrilled to find the attraction is open again, with over 1,500 people enjoying the experience in the first five days. Some have said it’s their favourite place and couldn’t wait to come back.
The very first family visitors through the door had never been before, and the kids were super-excited. Speaking with them after their visit, they told Camera Obscura they "had a ball". Feedback has been extremely complimentary about the new safety measures in place including the one-way route, which means every exhibit is included and nothing missed. Regular visitors have appreciated the greatly reduced capacity as this affords more opportunities to have fun!
The team are also delighted to be back at work, welcoming visitors again and providing the world-class customer experience and fun that Camera Obscura is renowned for.
Andrew Johnson, General Manager of Camera Obscura & World of Illusions, said: “We are very excited to be welcoming visitors back. We've worked hard to exceed the Scottish Government’s requirements for opening, but you never know what is going to happen until visitors actually come.
"On the first day, we made immediate tweaks to signage and our service based on customer feedback and our own observations. We’ve always been super-responsive to feedback and we think our visitors will keep us on our toes and help keep us right. With a number of hands-on exhibits, we installed hand sanitiser dispensers ten years ago. Now we have quadrupled these sanitisers and encourage everyone to regularly clean hands and stay safe.
"As one of Edinburgh's busiest visitor attractions, with reduced capacity and far fewer visitors to the city, the next few months are going to be challenging in lots of ways. But we're looking forward to warmly welcoming locals who are using this perfect opportunity to explore their own city, as well as UK visitors holidaying domestically. Our hope is that every visitor will make special memories here, with their friends and family.”
The VisitScotland 5-star rated and ‘Good to Go’ certified attraction has installed a wide range of safety measures to protect visitors and staff, all in keeping with the Scottish Government's COVID-19 framework and advice.
Visitors are receiving 10% off entry prices until October. This is to reflect the new visitor experience to maintain the highest standards of health and safety. The attraction hopes this will encourage people who have never been, or haven’t visited for a while, to come and try it out.
Camera Obscura & World of Illusions is open every day from 10am-7pm. Booking in advance online is recommended to get your preferred entry date and time; however, visitors can still purchase admission on entry.