Join the Team

•     Salary: £30,000–£38,000 per annum (depending on experience) + great benefits (including wellbeing days, employee healthcare cash plan, and hybrid working options)
• Place of work: Navigators Point, Belmont Business Park, Durham, DH1 1TW (hybrid working available)
• Working Hours: 37 hours per week, Monday to Friday
• Closing Date: Open until position filled.

Do you love working closely with businesses to help them overcome challenges and seize new opportunities?

At UMi, we make it easier for businesses to do more and go further. As an adviser you'll be dedicated to helping business leaders identify what they need to do, how to do it, and who can assist them – which could be you, one of the team, or one of a network of support providers.

You'll play a pivotal role in our mission to support businesses, contributing to the delivery of public contracts and commercial contract work. You'll work closely with our adviser team, utilising your skills, experience, and personal characteristics to provide guidance and make a significant impact to the businesses you work with.

What we’re looking for:

• Business Acumen: A strong background in business or a related field, with the ability to give practical, impactful guidance.
• Financial Understanding: Insight into how finance aligns with a company’s growth plans and the ability to assess the financial health, performance and potential of a business or project.
• Customer Focus: A proven commitment to excellent customer service and building relationships that last.
• Effective Communication: Outstanding written and verbal communication skills, and the ability to adapt your approach to different business contexts.
• Problem-Solving Skills: Strong analytical thinking to help businesses navigate complex challenges and explore new opportunities.
• Professionalism: The confidence and integrity to represent UMi and our values at all times.
• Account Experience: Previous experience in managing a portfolio of business clients or cases.

This role would be perfect for someone with experience as: Business Adviser or Consultant, SME Account Manager, Economic Development Officer, Business Relationship Manager (Banking or Finance), Customer Success Manager (B2B), Project Officer in Business Support or Growth Programmes.

If you’re ready to take the next step in your career and to be part of a collaborative, ambitious, and ethical employee-owned B Corp, we’d love to hear from you.

For detailed information about the role and the skills we’re looking for, please refer to the linked job description.

Apply now by sending your covering letter and CV to workwithus@weareumi.co.uk to join an incredible team.

• Passion: Your drive for advising businesses and delivering exceptional customer service will set you apart.
• Detail-Oriented: You will have an eagle eye for detail, ensuring that every business you assist receives tailored support.
• Self-Motivated: Your self-driven approach, especially in self-development, will keep you at the forefront of your field.
• Organisational Skills: Whether working in a team or independently, your organisational prowess will ensure smooth delivery of the service.
• Analytical Abilities: You will possess a high level of analytical acumen to assess and address customer needs effectively.
• Tech-Savvy: Your excellent ICT literacy will shine through with practical experience using Microsoft Office and various digital media channels like webchat, email, and social media.
• Insight: While not mandatory, prior knowledge of government support and provision is a plus. Don't worry; we'll provide comprehensive training, leading to a Level 5 SFEDI qualification in business support.

• Salary: Competitive salary + completion bonus (subject to terms).
• Benefits (pro-rata): 25 days annual leave + bank holidays, 6 annual per annum, employee healthcare cash plan, and more).
• Contract: Full-time (part-time considered but no less than 3 days per week), fixed-term 7 months (with possibility of 4-month extension)
• Start Date: We are seeking multiple candidates available to commence the role between October to December 2025.
• Location: Remote, with travel required to support businesses across West Yorkshire.
• Working Hours: 37 hours per week, Monday to Friday (flexible arrangements considered). 

Are you passionate about helping businesses unlock the power of digital technology? 

Join UMi as a Business Adviser and support small businesses in West Yorkshire by working directly with owners to help them adopt digital tools and strategies for growth, innovation, and competitiveness through enhanced marketing, processes, or products. 

In this role, you’ll leverage your expertise in digital transformation, business analysis, and problem solving to identify the unique needs of each SME, provide tailored advice, and guide them through the challenges of integrating new technologies to achieve measurable results. 

What we’re looking for:

• Digital and business experience: A track record of advising or supporting SMEs to adopt digital technology to improve productivity or enhance marketing, processes, or products.
• Consultant mindset: Able to work quickly, build trust, and “hit the ground running” in advising multiple small businesses.
• Financial and commercial understanding: Able to assess how tech adoption supports business growth plans and evaluate commercial impact.
• Effective communicator: Outstanding interpersonal skills for one-to-one support, plus clear, jargon-free advice.
• Self-starter: Organised and adaptable, able to manage your own caseload remotely, and comfortable attending occasional business events in West Yorkshire.
• Supportive team player: Willingness to share your expertise, learn, and contribute to wider team success. 

This role would be perfect for digital marketing or digital transformation specialists or consultants, business advisers (digital adoption, innovation, tech, or generalist roles), freelance digital specialists and advisors from business support programmes with a digital/tech focus who are interested in making a significant impact with businesses over the course of the project. 

Induction and onboarding will be provided so you can start strong, but we’re looking for people able to make an immediate impact with their digital, business, and advisory expertise. 

For detailed information about the role and the skills we’re looking for, please refer to the linked job description. 

Apply now by sending your covering letter and CV to workwithus@weareumi.co.uk to join an incredible team in a business that balances people, profit, and planet equally. 

• Salary: £30,000-£40,000 per annum (depending on experience) + bonus + great benefits (including wellbeing days, employee healthcare cash plan, and hybrid working options)
• Place of work: Navigators Point, Belmont Business Park, Durham, DH1 1TW (hybrid working available)
• Working Hours: 37 hours per week, Monday to Friday
• Closing Date: Open until position filled.

Do you believe in making funding journeys less daunting for businesses?

Join us as a Business Funding Executive and be at the forefront of helping businesses access the support and solutions they need to grow. At UMi, we empower businesses to do more and go further by making it easier to find and access the advice and funding the need. 

As a key member of our team, you’ll guide businesses through their funding options, assess their needs, coordinate support from our Business Funding Advisers, and ensure their cases are presented accurately for lender review. You’ll work across multiple channels, providing clear, comprehensive guidance and helping to remove barriers so businesses can move forward with confidence. 

What we’re looking for:

• Customer-Focused Service: You have a strong track record of delivering excellent customer service and can communicate effectively, both in writing and verbally.
• Analytical Skills: You’re confident assessing customer needs, reviewing information, and guiding businesses with clear, actionable advice.
• Business Acumen: You understand business processes and can apply analytical ability to support funding readiness.
• Organisation & Self-Motivation: You can manage your own workload, adapt your pace, and maintain accuracy in a dynamic environment.
• Independent & Collaborative: You can work independently with clients as well as support a team of Business Funding Advisers.
• Tech Literacy: You’re competent with Microsoft Office and can maintain accurate CRM records in line with data protection standards.
• Growth Mindset: You enjoy engaging at events, networking, and supporting broader business development activities.

Desirable: 

• Experience in customer-facing/service roles, business funding assessments, or using customer management databases.
• Familiarity with due diligence, risk assessment, or KYC/AML requirements. 

This role would be perfect for someone looking to move from: Client Services Executive (Financial Sector), SME Lending Support Officer, Business Banking Assistant, Funding/Grants Case Officer, Account Manager (Finance, Leasing, or Insurance), Customer Success Executive (FinTech/SME Services), Lending/Finance Support Adviser or similar. 

If you’re passionate about driving positive change and want to join a purpose-driven employee-owned B Corp that cares about people, planet, and profit, we’d love to hear from you. 

For more details about the role, please see the linked job description.

Apply by sending your covering letter and CV to workwithus@weareumi.co.uk to join an inspiring team. 

• Salary: £60,000-£70,000 per annum (depending on experience) + bonus + great benefits (including wellbeing days, employee healthcare cash plan, and hybrid working options)
• Multiple locations available: Yorkshire, Glasgow, Northwest England, West Midlands, Southeast England
• Working Hours: 37 hours per week, Monday to Friday
• Closing Date: Open until positions filled. 

Are you passionate about helping businesses find their best route to funding? 

At UMi, we make it easier for businesses to secure the finance they need to thrive. As a Business Funding Adviser, you’ll support our customers in identifying and accessing the most suitable finance and funding packages from the private and public sectors. 

You’ll play a crucial part in facilitating introductions to funding providers, guiding businesses through eligibility checks, application processes, and managing relationships every step of the way. Your insight and experience will make a real difference to the businesses we work with. 

What we’re looking for:

• Funding & Finance Expertise: You bring proven experience in business funding, finance, or a related field, and understand how to match clients to tailored funding options.
• Relationship Builder: Your excellent communication and interpersonal skills mean you build strong, trusted relationships with clients, partners, and stakeholders.
• Commercial Acumen: You’re confident negotiating, closing deals, and managing sales processes that benefit both clients and UMi.
• Compliance Focus: You’re diligent with FCA regulations, internal policies, and can complete due diligence on new clients.
• Independent & Collaborative: You can work independently as well as thrive in a supportive team.
• Project Management: You’re organised, with keen attention to detail and the ability to manage multiple processes. 

Desirable:

• In-depth knowledge of funding options across sectors, or experience in credit broking/commercial finance.
• A strong business development network and understanding of financial principles for funding viability checks. 

This role would be perfect for someone looking to move from: Commercial Finance Broker, Business Banking Relationship Manager, SME Lending Adviser, Account Manager in Financial Services, Leasing/Asset Finance Executive, Sales Executive (Financial Products), Corporate Finance Associate or similar. 

If you want to help businesses truly unlock their potential and join a values-led employee-owned B Corp, we’d love to hear from you.  

For full details about this opportunity, see the linked job description. 

Apply now by sending your covering letter and CV to workwithus@weareumi.co.uk and become part of our dedicated team.